Returns & Refunds Policy

Q:Returns & Refunds Policy

A:We offer return service,return of product is accepted provided:

1.  When the parcel reaches you, please check all the parts and goods quantity inside before signing it. If there is any damage, missing items or wrong quantity, please do not sign it and request the post office or the delivery company to issue some relative certification in order for compensation. Also, please contact us regarding the problem as soon as possible. Once you have signed the parcel, it means that you have no doubts about the products as well as the quantity and the transaction is deemed to be completed. We will be not responsible for any claim on missing items and damaged.

2.Request for return is submitted in form of email to us within days from you received the item. All returned items MUST BE in the original packaging and buyer MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID. and the buyer is responsible for the return shipping fee.

3.If you paid by credit or debit card, refunds will be sent to the card-issuing bank. Please contact the card-issuing bank with questions about when the credit will be posted to your account.